Delivery & Ordering Policy
Delivery Charges
All Orders will be delivered FREE OF CHARGE (UK Mainland only).
Northern Ireland: Standard Charge - £20.00,
Southern Ireland: Standard Charge - £30.00,
Isle of Man, Scottish Isles, Isles of Scilly, Isle of Wight: Standard Charge - £25.00,
Outside the UK: Price on Application (POA) - Call for exact price Quote
NOTE: If it is cheaper to use the Post for smaller items we will do so.
RDK Mobility Guarantee. Safe arrival of your order is guaranteed. All goods are insured against loss or damage. Terms and Conditions apply.
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Payment Methods
Payment can be made using our Secure Server Credit/Debit card on-line service, Paypal (2% surcharge) or by Postal Order. Postal orders should be made out to 'RDK Mobility and sent to RDK Mobility, 35-37 Blackburn Street, Radcliffe, Manchester, M26 1NR. Telephone orders can be made by calling 0800 1075 122.
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Our Commitment
Whether your special needs require a Disability Mobility Scooter, a lightweight Wheelchair – either Attendant, Self Propelled, Sports, Children’s, Bariatric, Special Function, or Accessories – Disability Walking Aid - Rollator / Tri Walker, Walking Frame or Walking Stick / Quad Cane – Easy Access Mobility Ramp or Simply Aids for leisure and easier living for General Healthcare we are committed to help you.
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Prices - We are never knowingly beaten on price and value
As some Customers may be exempt from paying VAT on the majority of the products we sell our prices are quoted before VAT. Please see VAT Exemption page for further details.
We reserve the right to amend prices if circumstances warrant.
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Returns Policy
RDK Mobility will accept returns in accordance with the Distance Selling Regulations '7 day cooling off period'. A Goods Return Number (GRN) must be obtained by the customer from Customer Services, prior to the goods being returned. The GRN must accompany the goods, as no goods will be accepted without this number.
If the return of non-faulty goods is agreed the customer will be charged, for deliveries to UK mainland,
£3.95 for items under packaged weight of 3kg and £12.00 for items which packaged weight is equal or in
excess of 3kg for our original package and carriage costs. Items outside UK mainland will be charged at our costs incurred. Prices exclude VAT at 20% if applicable.
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